HLX takes complaints or client concerns extremely seriously.  If there is something that you wish to complain about because, for instance you have received unsatisfactory service, please send us a note by email to compliance@hlxmanagement.com

Persons should be aware that HLX may inform our regulator, the Cayman Islands Monetary Authority, (“CIMA”) of the nature and specifics of your complaint (as well as personal data about you) in order to satisfy our regulatory obligations.

Should any complaint not be dealt with satisfactorily then we would encourage you to communicate directly with our regulator, CIMA.  Their details are available on their website at www.cima.ky